Personal Data Protection Statement

We are committed to protecting your personal data and respecting your privacy in full compliance with the General Data Protection Regulation (GDPR).

What Data We Collect

When you browse our website or make a purchase, we may collect:

• Name and contact details (email, address, phone number)
• Payment information (via PayPal – we do not store card or banking data)
• Order history and communication records
• Website usage data (via cookies or analytics tools)

Why We Collect It

We use your data to:

• Process and deliver your orders
• Communicate with you regarding purchases or support requests
• Improve our website and services
• Comply with legal and accounting obligations

We never sell or rent your personal information to third parties.

Data Sharing

We may share necessary data with trusted partners solely for order processing and website functionality (e.g., Shopify, PayPal, logistics providers).

All partners are required to comply with strict data protection standards.

Data Retention

Your personal data is stored securely and retained only for as long as necessary for the purposes outlined above, or as required by law.

Your Rights

As a user in the European Union, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain data processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

Store Name: Ottodo
Phone: +33 751586958
Email: support@ottodo.shop
Address: 61 Rue Etienne Marcel, 42300 Roanne, France