Website Accessibility Policy (RGAA)

We are committed to making our website ottodo.shop accessible to all users, including those with disabilities, in accordance with the French RGAA (Référentiel Général d’Amélioration de l’Accessibilité) and European accessibility regulations.

Our Commitment

We believe that everyone should be able to browse, shop, and interact with our products and content without barriers. Our goal is to ensure that all users—regardless of ability—can access the essential functions of our website, including:

  • Browsing our collections of pots and planters
  • Accessing product descriptions and prices
  • Placing an order
  • Contacting our support team
  • Reading our legal, shipping, and return policies

Accessibility Measures

To ensure accessibility, we are committed to:

  • Using semantic HTML for better screen reader compatibility
  • Providing clear alt text for all product and decorative images
  • Ensuring sufficient contrast between text and background
  • Making our navigation keyboard-friendly
  • Avoiding flashing content that could trigger seizures or discomfort
  • Implementing ARIA landmarks where appropriate
  • Testing our site with assistive technologies (such as screen readers and keyboard navigation)

Ongoing Efforts

Our website is developed on the Shopify platform, which regularly updates its templates for accessibility compliance. We also conduct regular audits to align with the latest version of the RGAA.

While we strive to meet all WCAG 2.1 AA and RGAA requirements, some content or third-party tools (e.g., payment gateways, embedded apps) may not yet be fully optimized.

Feedback & Assistance

If you encounter any accessibility issues while using our website, or if you need assistance to access any content or service, please contact us. We will do our best to resolve the issue or provide the information in an accessible format.

Email: support@ottodo.shop
Address: 61 Rue Etienne Marcel, 42300 Roanne, France
Phone: +33 751586958

Legal Compliance

This policy complies with:

  • RGAA 4.1 (France)
  • European Web Accessibility Directive
  • Articles 47 and 78 of the French Law n° 2005-102 (Accessibility for Persons with Disabilities)